Contact us

We are committed to answering questions and addressing comments in a timely fashion.

Dispatch times are currently extended due to unprecedented demand. Our Customer Care team are doing the best they can to assist you - We ask that you please wait at least 10 days after you've received your dispatch notification before you enquire about your order. Thank you for your patience.

Example: +6421345678
Example: BNSOTEVNZ00000001

Alternatively, please email us if you have a question.

General email:

Our online support is available:
Monday to Friday: 7am-7pm AEST
Saturday: 9am to 2pm AEST (excluding public holidays).

Also check out our Frequently Asked Questions (FAQs) - you may be able to get the answers to your questions right now.